Refund Policy

Meet Gina LLC offers a 30-day money-back guarantee on all subscription plans. If you are not satisfied with MeetGina Basic or MeetGina Plus, you can request a full refund within 30 days of your order date.

Payments and refunds are processed by our online reseller and Merchant of Record, Paddle.com. To request a refund, visit paddle.net with your order details, or email us at support@getmeetgina.com and we will help you through the process.

Refunds are returned to the original payment method. Processing times depend on your bank or card issuer, and typically take 3–10 business days once approved.

You can cancel your subscription at any time from your dashboard or by contacting us. After cancellation, your plan stays active through the end of the current billing period and does not renew.

For anything related to billing, reach us at support@getmeetgina.com. Paddle also handles customer service inquiries for all orders.